Terms of Use
Effective date: November 3, 2026
These Website Terms of Use (“Terms of Use”) govern your access to and use of the Zucca website at zucca.ai, including its pages, content, and features (the “Site”). The Site is operated by Zucca Inc. (“Zucca,” “we,” or “us”). By accessing or using the Site, you agree to these Terms of Use. If you do not agree, do not use the Site.
The Site and Zucca’s Services
These Terms of Use apply to everyone who visits the Site. They do not govern the use of Zucca’s software platform, AI features, integrations, or support (the “Services”). Customers use the Services under a separate written or click-accepted SaaS agreement with Zucca (a “SaaS Agreement”). If you use the Services, the SaaS Agreement governs that use, and if it conflicts with these Terms of Use about the Services, the SaaS Agreement controls.
Visiting the Site, requesting a demo, or contacting us does not create a customer relationship and does not give you the right to use the Services.
Who May Use the Site
The Site is intended for business and professional visitors. It is not directed to children, and you must be at least 18 years old to use it.
License to Use the Site and Our Content
Zucca grants you a limited, non-exclusive, non-transferable, revocable license to access and view the Site and its content for your own informational purposes and to evaluate the Services for your business.
Zucca and its licensors own the Site and everything on it, including text, graphics, product descriptions, data, software, and design, as well as Zucca’s names, logos, and product names. You may not copy, modify, distribute, sell, or create derivative works from the Site or its content without our written consent. You may not use Zucca’s trademarks without our prior written consent. All rights not expressly granted are reserved.
Acceptable Use of the Site
You agree not to:
use the Site in violation of any law, rule, or regulation, or to infringe or violate anyone’s rights;
scrape, crawl, or harvest the Site or its content by automated means, other than standard search-engine indexing that follows our robots.txt file;
upload or transmit malware, or interfere with or overload the Site;
probe, scan, or test the security of the Site, or try to gain unauthorized access to non-public areas, accounts, or data, without our prior written permission;
impersonate any person or misrepresent your affiliation with any person or organization;
use the Site or its content to build, train, or improve a competing product or an AI model; or
use the Site to send unsolicited commercial messages.
If you believe you have found a security vulnerability, please report it to security@zucca.ai and give us a reasonable time to respond before you disclose it.
Information You Send Us
When you send information through a Site form, by email, or in a demo request, you represent that it is accurate and that you have the right to send it. We use personal information as described in our Privacy Policy.
Please do not send financial account numbers, health information, government identification numbers, or formulas, specifications, and supplier information that you consider confidential through the Site. If you have entered into a SaaS Agreement or a separate written confidentiality agreement with us and need to provide any such information to us, please contact us to determine the appropriate way to provide the information.
If you send us suggestions, ideas, or feedback about Zucca, the Site or any of our services (“Feedback”), you grant Zucca a non-exclusive, perpetual, irrevocable right touse such Feedback without restriction, payment, or obligation to you. This does not apply to information covered by a SaaS Agreement or a separate written confidentiality agreement.
Privacy and Cookies
Our Privacy Policy explains how we collect, use, and share personal information, including through cookies and similar technologies on the Site. By using the Site, you acknowledge the Privacy Policy.
Site Content Is General Information
Content on the Site, including descriptions of features and information about nutrition, labeling, regulatory topics, and compliance, is general information for business audiences. It is not legal, regulatory, food-safety, or other professional advice, and it is not a promise of any result. Descriptions of what the Services do describe what the Services are designed to do. Actual results depend on the inputs a customer provides and on the terms of the applicable SaaS Agreement.
You should consult qualified professionals before relying on information on the Site.
Third-Party Links and Content
The Site may link to websites and services that Zucca does not own or control, including those of customers and partners, and some Zucca pages, such as a trust center or status page, may be hosted by third-party providers. Zucca is not responsible for third-party content, products, or practices, and a link is not an endorsement. Third-party sites have their own terms and privacy policies.
Disclaimers
THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” USE OF THE SITE AND CONTENT IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT THE LAW ALLOWS, ZUCCA AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING SENTENCE, ZUCCA DOES NOT WARRANT THAT THE SITE WILL BE AVAILABLE, UNINTERRUPTED, OR ERROR-FREE, THAT IT WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ITS CONTENT WILL BE ACCURATE, COMPLETE, OR CURRENT.
Limitation of Liability
TO THE MAXIMUM EXTENT THE LAW ALLOWS, ZUCCA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SITE. ZUCCA’S TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SITE, IN THE AGGREGATE, WILL NOT EXCEED $100. The existence of multiple claims will not increase this limit.
Some jurisdictions do not allow certain limitations, and in those jurisdictions these limits apply to the extent the law permits. These limits do not apply to liability that the law does not allow to be limited.
Indemnification
You agree to defend, d indemnify, and hold harmless Zucca and its affiliates, officers, directors, agents and employees against third-party claims, and the resulting damages, costs, and reasonable attorneys’ fees, to the extent they arise from your violation of these Terms of Use or of applicable law in using the Site.
Suspension and Termination
Zucca may suspend or restrict your access to the Site at any time, with or without notice, for any lawful reason, including if you violate these Terms of Use. Provisions of these Terms of Use that by their nature should survive, including those on ownership, disclaimers, limitation of liability, indemnification, and governing law, will survive.
Changes to the Site and to These Terms of Use
We may change or discontinue any part of the Site at any time. We may update these Terms of Use by posting the updated version on the Site with a new effective date. Your continued use of the Site after we post an update is your acceptance of it. Updates to these Terms of Use do not change a SaaS Agreement, which can be amended only as it provides.
